FAQ - Frequently Asked Questions

📸 Will I receive the exact plant shown in the photos?

Yes. At Mossys, we believe in a "what you see is what you get" approach. We photograph the actual plants we sell wherever possible, so you know exactly what to expect.

Please bear in mind that some plants naturally change with the seasons, especially deciduous varieties

⏰ How quickly will my order be delivered?

We aim to dispatch orders as quickly as possible. Local deliveries are often available the same day or within 1–3 working days, while nationwide deliveries are available on a wide range of products across the UK.

🚚 Do you deliver plants nationwide?

Yes. We deliver many of our plants and gardening products throughout mainland UK.

Some larger or more delicate items are available for local delivery only, and oversized products may be delivered on a pallet for added protection.

📌 Can I collect my order instead?

Absolutely. We offer free Click & Collect from our garden centre in Sittingbourne.

Simply place your order online and we'll send you an email to let you know when it's ready to collect.

🇬🇧 Are your plants suitable for UK gardens?

Yes. We carefully select plants that perform well in UK gardens, including hardy perennials, shrubs, hedging, trees and seasonal plants suitable for British weather conditions.

📞 How do I contact you?

You may contact us either by Phone, Email, Live chat on our website or through social media.

Phone: 07535 413 113

Email: hello@mossys.co.uk

🌸 Why choose Mossys Garden Centre?

We're a family-run independent garden centre offering quality plants, honest product photography, expert advice, competitive prices and fast delivery.

Whether you're buying a single perennial or hundreds of hedging plants, we're committed to helping your garden thrive.

Sittingbourne's Most ❤ Garden Centre

Effortless Gardening For Everyone...

We've been a family run business for more than 25 years located in the heart of Sittingbourne.

Find out more about us